Skip to content
Website Builder

Forms, orders and bookings: where to see messages

What people send from your site arrives in your dashboard and your inbox. Here's how contact, catalog and bookings work.

The blocks that receive messages

  • Contact: a form, contact details and a map.
  • Catalog / store (Business plan): products with prices; orders arrive by WhatsApp or through a form, as you choose in How to order.
  • Bookings (Business plan): a form to request an appointment or booking, with the services you list.

Each message is emailed to you (to the Email for forms in the site's settings or, if empty, your account email) and saved under Messages, in your list of sites.

In Messages you can

  • Filter between All and Unread.
  • Mark as read or unread.
  • Reply or delete the message.

Forms work on the published site, not in the editor preview. For WhatsApp orders, add your number under Settings → WhatsApp.

Ask the assistant

Still have a question about this? Ask the assistant.

Was this article helpful?

Related articles