To send with Transactional Email or Email Marketing, the sender must be on a domain you own and have verified. That way nobody can send on your behalf and providers (Gmail, Outlook) trust your emails.
Step by step
- Go to Email in your dashboard, open Transactional Email (or Email Marketing) and go to the Domains tab.
- Type your domain (e.g. mybusiness.com) and click Add domain.
- If the domain is on your Fodenflow hosting, it's verified automatically and you'll see Set up in one click: click it and we add SPF, DKIM and DMARC for you.
- If your DNS is somewhere else, copy the TXT records we show (verification, SPF, DKIM and DMARC) and add them at your DNS provider.
- Come back and click Verify. DNS changes can take from minutes to a few hours to show up.
What each record does
- Verification (_fodenflow.yourdomain): proves the domain is yours. You can delete it afterwards.
- SPF: authorizes our servers to send for your domain. There must be only one SPF record: if you already had one, we show the merged value for you to replace it with.
- DKIM (pmg._domainkey.yourdomain): your emails' signature. We sign with Fodenflow's mail server key, the same for every domain.
- DMARC (_dmarc.yourdomain): recommended. Start with p=none and, once everything works, move to quarantine or reject.
If another account already verified a domain, it can't be added. If it's yours, contact us from Support and we'll look into it.
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