Every time someone opens a page built with PHP (WordPress, WooCommerce, most systems), the server uses a PHP process to build it. The number of processes is how many pages your site can build at the same time.
If more visitors arrive at once than there are processes, the rest wait their turn: the site slows down exactly when traffic peaks, even if it runs perfectly the rest of the day.
How many each plan has
- Web Hosting and the other hosting plans: 4 processes.
- Cloud Startup: 20 processes and 512 MB of memory per script.
- Cloud Professional: 40 processes and 768 MB per script.
- Cloud Enterprise: 60 processes and 1 GB per script.
Add processes with the add-on
The +10 PHP processes add-on adds 10 processes per unit, on any hosting plan. You can add up to 5 units. It's ideal for stores and traffic spikes.
- Go to My services and click Add-ons on your plan.
- Choose how many units of +10 PHP processes you want and click Add and pay.
- Once the payment is confirmed, we apply the new processes to your hosting.
Before adding processes, try turning on caching for your site: often that's enough. There are more ideas in Tips to make your WordPress site load faster.
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- Add or remove add-ons on your planAdd storage, daily backups, PHP processes or AI credits whenever you like. You only pay for the months left.
- Tips to make your WordPress site load fasterWhat has the biggest impact on speed: caching, images, plugins, PHP and your plan's resources.