With auto-renewal on and a saved method, your plans and domains pay for themselves. Which method is used depends on the service's currency:
- Services in dollars: a saved card in Stripe.
- Services in pesos: Mercado Pago automatic debit, which you authorize for each service.
Save a card (services in dollars)
- Go to Payment methods and, under Saved methods for renewals, click Add card.
- Read the authorization and click Continue to Stripe.
- Enter the card on Stripe's secure page. When you come back, you'll see it under Cards (services in US dollars).
You can also tick Save the card for renewals when you pay by card at checkout. If you have several cards, the one marked Default is used; change it with Use for renewals.
Turn on Mercado Pago automatic debit (services in pesos)
- Go to Payment methods: under Automatic debit (services in pesos) you'll find each plan and domain in pesos. Click Turn on automatic debit on the one you want (for plans it's also in My services).
- Check the amount and how often it's charged, and click Continue to Mercado Pago.
- Authorize the debit in Mercado Pago. When you come back, the service says it's charged with the Mercado Pago automatic debit (if Mercado Pago is still confirming it, it shows up within a few minutes).
After you pay a service in pesos with Mercado Pago, checkout also offers to turn on the debit for future renewals.
When we charge
- Plans: about 7 days before expiry we email you the amount, the date and the method we'll charge. The charge happens in the days before expiry, always at least 48 hours after that notice.
- Domains: the invoice arrives 30 days before expiry (about 60 for .ar domains) and the charge happens early, so the registration renews on time.
- When the charge goes through, you get the receipt by email (for example “we charged X to Visa ••••4242”).
If the charge fails
If the card declines or the bank asks for confirmation, we email you a link to pay and the dashboard shows We couldn't charge a renewal with a Pay now button. We retry over the following days; if the bank requires authentication or the card is invalid, pay with the link or save another card.
Turn it off or delete a method
- To stop a service from renewing, switch off its Auto-renewal: it's immediate and nothing is charged. We'll still remind you before it expires.
- To stop using a method, click Remove in Payment methods. If it's a Mercado Pago debit, we cancel it in Mercado Pago. From then on, renewals arrive as an invoice.
Without a saved method, auto-renewal still creates the invoice: you need to pay it before expiry so the service isn't suspended.
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Related articles
- How your plan renewals workWith auto-renewal, the invoice arrives about 7 days before and, if you saved a payment method, it's charged automatically. If you turn it off, you renew with “Renew now”.
- Payment methods we acceptCard, Mercado Pago, bank transfer or PayPal: which ones you can use depends on whether your invoice is in pesos or dollars.
- Renew a domainAuto-renewal creates the invoice 30 days before (60 for .ar) and, with a saved method, charges it automatically. You can also renew now.