Each plan has its expiry date and its Auto-renewal, which is on by default. You can see and change it in My services and in the Overview of each hosting.
With auto-renewal on
- About 7 days before expiry we create the renewal invoice and email you.
- If you saved a payment method (a card for services in dollars or Mercado Pago automatic debit for services in pesos), it's charged automatically: see Auto-renewal.
- Without a saved method, you pay the invoice yourself from Billing and payments, with any method. If it's still unpaid, we remind you the day before expiry.
With auto-renewal off
- No invoice is created automatically: we email you 7 days and 1 day before expiry.
- To renew, click Renew now in My services: the invoice is created right away and you pay it.
The renewal is charged at the plan's renewal price (the “then renews at…” you see when ordering), for the same period and in the same currency you ordered in, plus any add-ons that are still active. If you used a coupon that also applies to renewals, or you have account credit, it's deducted.
If the plan expires unpaid, a few days later the service is suspended: your website and email stop working. As soon as you pay the invoice, we reactivate it.
Cancelled services don't renew. Domains have their own timeline: see Renew a domain.
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- Auto-renewal: save a card or turn on Mercado Pago automatic debitTurn on auto-renewal and save a payment method: a card for services in dollars, Mercado Pago automatic debit for services in pesos. We email you before every charge.
- Pay an outstanding invoicePay from your dashboard with the method you prefer. If you pay by transfer, upload the receipt and we'll confirm it.
- Renew a domainAuto-renewal creates the invoice 30 days before (60 for .ar) and, with a saved method, charges it automatically. You can also renew now.