Your mailbox works with any email app: your phone's, Outlook, Apple Mail, Thunderbird or the Gmail app. Here are the settings (you'll also find them in your hosting's Email section, under Set up your email app, with buttons to copy them):
Mailbox settings
- Incoming server (IMAP)
- server01.fodenflow01.com · port 993 · SSL/TLS
- Incoming server (POP3)
- server01.fodenflow01.com · port 995 · SSL/TLS
- Outgoing server (SMTP)
- server01.fodenflow01.com · port 587 · STARTTLS (or 465 with SSL/TLS)
- Username
- Your full address (for example [email protected])
- Password
- The mailbox's password
The server is the same for every mailbox, whatever its domain (that way the SSL certificate matches and your app shows no warnings). Choose IMAP if you read email on more than one device, so everything stays in sync.
On your phone (iPhone, or Android with the Gmail app)
- Open your email app and choose to add an account. On iPhone: Other; in the Gmail app: Other, then Personal (IMAP).
- Enter your full address and the mailbox password.
- If it asks for servers, use the settings above. For the outgoing server, keep authentication on with the same username and password.
In Outlook (desktop)
- Go to File → Add account and type your address.
- Choose Advanced options → Let me set up my account manually, then IMAP.
- Enter the servers and ports above, with SSL/TLS encryption, and the mailbox password.
If the app can't connect, check that the domain already points to Fodenflow and that you're using the mailbox password (not your dashboard password). If it still doesn't work, contact us and we'll look at it together.
Ask the assistant
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