There's no button to delete your account from the dashboard: we do it when you ask, to make sure you don't lose anything by mistake.
Before you ask
- Download backups of your websites and save your email.
- If you have domains with us and want to keep them, ask for them to be put in your name or for the code to move them to another provider.
- Cancel your services and pay any outstanding invoices.
How to ask
Some data (invoices, for example) must be kept for as long as the law requires. Our Privacy Policy explains which data and for how long.
Ask the assistant
Still have a question about this? Ask the assistant.
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- Cancel a serviceCancel a plan from My services. It won't renew and stops working when the paid period ends.
- Transfer a domain to Fodenflow (or take it away with the EPP code)Bring your domain with its transfer code, or request the EPP code from your dashboard to move it to another provider.
- How to get help: requests, assistant, WhatsApp and emailOpen a request from your dashboard and follow the reply there, ask the AI assistant, or message us on WhatsApp or through the contact form.