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Transactional and marketing email

Import your contacts from a CSV

How to upload your spreadsheet, pick the columns, use tags and double opt-in.

  1. In Email Marketing → Contacts, create a list (or open an existing one).
  2. Click Import CSV and choose the file (export it from Excel or Google Sheets as CSV).
  3. Pick which column is the email and, optionally, the name and the tags. Other columns can be used in the email as {{variable}}.
  4. Confirm these people agreed to receive your emails and click Import.
  5. We show how many were added and the rows with errors (with their numbers) so you can fix them.

Good to know

  • Duplicate addresses are added once; existing ones get the new tags.
  • Anyone who unsubscribed, bounced or complained isn't resubscribed by importing.
  • With Double opt-in, new contacts get an email to confirm and only then receive campaigns.

Don't import purchased lists or addresses that didn't give you permission: they bounce and complain, and the account is paused automatically.

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