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Migration

How to request your migration

Buy your plan, open a request with your current hosting's access details and we'll do the rest.

  1. Create your account and buy your plan on Pricing. Activate the hosting with your website's domain.
  2. Go to Support and click New request.
  3. Choose the Hosting topic and the service you're moving the site to, and write what we need in the message (see the list below).
  4. Click Send request. We reply in the same request and let you know by email.
  5. When we're done, we'll ask you to check the site. Once you approve, we point the domain to Fodenflow.

What to tell us in the request

  • The domain of the website to move.
  • Where it's hosted today and how to get in: access to your current hosting panel (cPanel, for example) or, if you don't have one, the FTP and database details.
  • Which mailboxes need to be moved.
  • If the domain is registered elsewhere, where (so we know who changes the DNS).

Only send access details inside the request in your dashboard, never over social media. When the migration is done, change the passwords on your old hosting.

Prefer to start on WhatsApp? In Support, under Common topics, choose Moving my site to Fodenflow and we'll open the chat with the message ready.

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